What to Expect
At Abilene Animal Hospital, we believe you deserve more than just high-quality veterinary care—you deserve compassionate service and a team that truly values the bond you share with your animals. From the moment you walk through our doors, our goal is to provide both exceptional medical care and a welcoming, supportive experience for you and your pet.
If you’re visiting us for the first time, we want you to feel confident and at ease. Our dedicated team is here to ensure that both pets and their people feel comfortable, informed, and cared for at every step. Whether it’s your first appointment or you’ve been with us for years, we’re committed to going above and beyond to make each visit as smooth and stress-free as possible.
When you arrive
When you arrive, please be aware that there are two entrances to our hospital! Keep an eye out for the signs when you approach the building. You will find signs directing you to our large and small animal entrances!
The large animal entrance is down a few steps. Please feel free to come in the small animal entrance if stairs are not an option for you.
Checking in
Small animal patients: Welcome! Please check in at our front desk. Our customer service representatives are here to help you. Our new client registration form is available online, click here. You also have the option to complete the paperwork on arrival.
Large animal patients: Welcome! Please pull your vehicle or truck and trailer in the drive and continue behind the building. Someone should be with you shortly. You may also call to alert us of your arrival.
Exam rooms
Once you have checked in and filled out the forms, you will be escorted to one of our exam rooms. A veterinary technician will be in shortly to gather a history and/or review our preventative health care plan.
The exam
After the veterinary technician has the information needed, they will relay this information to the veterinarian and return to you and your pets shortly. The veterinarian will perform a thorough examination of your pet. For preventative health appointments, if needed, vaccines will be administered and samples for yearly testing for parasites would be obtained. Preventative yearly lab work is also recommended for most pets. During appointments for ill or injured pets, extensive diagnostics are available, such as blood and other laboratory tests, x-rays, and ultrasound. These services can be performed during your visit in most cases.
We stock our exam rooms with tasty treats to help you pets be more comfortable. Your pet may have some anxiety, stress or fear during their visit or maybe even with the car ride or pet carrier. If your pet has a history of anxiety or stress, please bring this to our attention so we can assist you and your pet to have the best visit possible.
The treatment room
For some of our services, we might ask to take your pet to our treatment area to obtain samples for testing or to perform some tests, such as radiographs. For safety purposes, only employees are allowed in the treatment area.
Some pets are protective of their owners, so we might ask to take your pet to the treatment area to facilitate our ability to care for them safely.
When you arrive, please be aware that there are two entrances to our hospital! Keep an eye out for the signs when you approach the building. You will find signs directing you to our small and large (livestock and equine) animal entrances!
The large animal entrance is down a few steps. Please feel free to come in the small animal entrance if stairs are not an option for you.
Small animal patients: Welcome! Please check in at our front desk. Our customer service representatives are here to help you. Our new client registration form is available online, click here. You also have the option to complete the paperwork on arrival.
Large animal patients: Welcome! Please pull your vehicle or truck and trailer in the drive and continue behind the building. Someone should be with you shortly. You may also call to alert us of your arrival.
Once you have checked in and filled out the forms, you will be escorted to one of our exam rooms. A veterinary technician will be in shortly to gather a history and/or review our preventative health care plan.
After the veterinary technician has the information needed, they will relay this information to the veterinarian and return to you and your pets shortly. The veterinarian will perform a thorough examination of your pet. For preventative health appointments, if needed, vaccines will be administered and samples for yearly testing for parasites would be obtained. Preventative yearly lab work is also recommended for most pets. During appointments for ill or injured pets, extensive diagnostics are available, such as blood and other laboratory tests, x-rays, and ultrasound. These services can be performed during your visit in most cases.
We stock our exam rooms with tasty treats to help your pets be more comfortable. Your pet may have some anxiety, stress or fear during their visit or maybe even with the car ride or pet carrier. If your pet has a history of anxiety or stress, please bring this to our attention so we can assist you and your pet to have the best visit possible.
For some of our services, we might ask to take your pet to our treatment area to obtain samples for testing or to perform some tests, such as radiographs. For safety purposes, only employees are allowed in the treatment area.
Some pets are protective of their owners, so we might ask to take your pet to the treatment area to facilitate our ability to care for them safely.
Are you new to our hospital? Please read our checklist to be prepared for your upcoming appointment!
Leash or Carrier
To ensure the safety of all our patients, please bring your pet in a pet carrier or on a leash. We offer leashes you can borrow at the front door.
Forms
Save time at check-in - Click the button below for our forms page!
Remember to bring any prior medical records for your pet with you!
Vaccinations
You can visit our Preventative Care page for the vaccinations we offer so you can make decisions ahead of time, or you can let us go over them with you!
Leash or Carrier
To ensure the safety of all our patients, please bring your pet in a pet carrier or on a leash. We offer leashes you can borrow at the front door.
Forms
Save time at check-in - Click the button below for our forms page!
Remember to bring any prior medical records for your pet with you!
Vaccinations
You can visit our Preventative Care page to read up on the vaccinations and services we offer so you can make decisions ahead of time, or you can let us go over them with you in person!
Leash or Carrier
To ensure the safety of all our patients, please bring your pet in a pet carrier or on a leash. We offer leashes you can borrow at the front door.